Industry Average: 14.3% Open Rate·Catalyst Average: 31.8%

Email templates that
outrun the benchmark
every send.

Pre-engineered for automotive marketers. Drag-and-drop modules for model launches, service recalls, dealer incentives, and OEM compliance — built to beat 14%.

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31.8% avg open rate

across 847 campaigns

OEM compliant

Auto-updated disclaimer blocks

Trusted by dealership groups and automotive brands

AutoNation
Hendrick Automotive
Lithia Motors
Penske Automotive
Group 1 Auto
Asbury Automotive
Sonic Automotive
Ken Garff
AutoNation
Hendrick Automotive
Lithia Motors
Penske Automotive
Group 1 Auto
Asbury Automotive
Sonic Automotive
Ken Garff
Industry Report 2025

Automotive email is broken. Here's the data.

The average automotive dealership sends email that 86 out of 100 subscribers ignore. These benchmarks show exactly where the gap is — and how top performers close it.

Industry Avg Open Rate

0.0%

DMA Automotive Report 2025

Catalyst Avg Open Rate

0.0%

+122% above industry

Avg CTR — Personalized

0.0%

vs 2.1% generic

Best Send Time ROI

0AM

Tue–Thu, local TZ

Open Rate by Template Type

Source: Catalyst platform data, Q4 2025 · n=12,847 sends

Model Launch — Personalized38%
Service Reminder — Dynamic Pricing34%
Flash Sale — Urgency Subject Line31%
OEM Recall — Compliance Template28%
Generic Newsletter — No Segmentation16%
Industry Average (DMA 2025)14%

Personalized subject lines with vehicle-specific data consistently outperform generic automotive email by 2.3–2.7×

Click Zone Heatmap

High-converting service reminder email · 3,241 sends

Schedule Service Appointment
47% of all clicks · Hottest zone
Low clicks
High clicks

Optimal Send Times by Dealership Type

Source: Catalyst send-time analysis · 2025 Q3–Q4 · n=4,312 dealerships

SegmentMonTueWedThuFriSatSun
Luxury Franchise
3
9
8
10
7
5
2
Mass Market Dealer
4
8
10
9
8
6
3
Service Department
7
9
8
7
9
10
4
Aftermarket Parts
5
7
8
8
10
9
6
Auto SaaS Platform
3
10
9
8
6
2
1

Score 1–10 · 10 = highest open rate lift · Based on local timezone delivery analysis

Top-performing dealers don't guess. They use the right template system.

The data above represents what's possible when automotive email is built on structure — not improvised in a generic email editor. Catalyst gives every dealership the architecture that top performers have spent years building.

Template Architecture

Every module engineered for automotive.

Not adapted from generic email tools. Built ground-up for dealership workflows, OEM compliance, and the specific conversion paths automotive buyers follow.

Model Launch

Hero Module

Full-bleed vehicle photography with dynamic MSRP injection, model year badge, and dealer-specific CTA. Auto-pulls from your inventory feed.

Open rate lift

+18%

CTR

9.2%

Included features

Auto MSRP injection
Inventory sync
OEM color compliance
Mobile-first layout
Model Launch Module
Luxury sports car at night with dramatic studio lighting for model launch email
Learn More →

+18%

Open rate lift

Drag & Drop Builder

Reorder modules in seconds. No code, no HTML — just click and drag the structure you need.

Multi-Brand Ready

Manage 7 franchise brands from one account. Each gets its own OEM-compliant template library.

Real-Time Analytics

Open rates, CTR, and conversion data stream live. No 24-hour reporting delay.

Social Proof

Dealers who crossed the 30% threshold.

38% open rate

Our service department open rates went from 11% to 38% in 60 days. The recall module alone paid for the annual subscription in month one.

Derek Hollingsworth, Marketing Director headshot

Derek Hollingsworth

Marketing Director

Hollingsworth Auto Group · 14 Rooftops

6 brands, 1 platform

Managing compliance across 6 OEM brands was a full-time job. Catalyst's auto-update blocks cut that to zero. We just build the campaign now.

Priya Mehta, Digital Marketing Manager headshot

Priya Mehta

Digital Marketing Manager

Premier Automotive Group

+44% same-day orders

We run flash sales to 28,000 installers every Thursday. The urgency module with countdown timers lifted same-day orders by 44%.

Marcus Webb, VP Marketing headshot

Marcus Webb

VP Marketing

ProDrive Aftermarket Parts

29% vs 12% open rate

Our platform update emails now have 29% open rates compared to the 12% we were getting with Mailchimp. The automotive-specific segmentation logic is the difference.

Courtney Zhang, Head of Growth headshot

Courtney Zhang

Head of Growth

FleetOS · Automotive SaaS

20 min DMS setup

The inventory grid that pulls live from our DMS is something I've wanted for 3 years. Catalyst had it working in 20 minutes.

Tyler Okonkwo, Internet Sales Director headshot

Tyler Okonkwo

Internet Sales Director

Lakeland Ford Lincoln

847

Active dealership groups

31.8%

Average open rate

4.2M

Emails sent monthly

99.2%

Deliverability rate

Get Started

Start free. Upgrade when the results speak.

Three sends per month is enough to prove the open rate lift. Most teams upgrade within 30 days — after seeing the data.

Free Forever

$0

No credit card required

  • 3 template sends / month
  • All 7 module types
  • 2 OEM brand profiles
  • Real-time analytics
  • CAN-SPAM compliance
  • Email support
Most Popular
Growth

$149/mo

Up to 25,000 sends/month

  • Unlimited template sends
  • All modules + custom blocks
  • Unlimited OEM brands
  • DMS integration (CDK, R&R)
  • Advanced segmentation
  • A/B subject line testing
  • Priority support
  • Onboarding call included
Enterprise

Custom

100K+ sends / multi-group

  • Unlimited volume
  • Dedicated account manager
  • Custom OEM compliance rules
  • White-label option
  • API access
  • SLA guarantee (99.9%)
  • Custom DMS connectors
  • Quarterly strategy reviews
Primary CTA

Build Your First Template Free

No credit card. No commitment. Just your first automotive email template — ready to send in under 15 minutes.

Free forever · No credit card · 3 sends/month included

PDF

Secondary CTA

2025 Auto Email
Benchmark Report

The complete data behind this page — 47 pages, 12,847 campaigns, 4,312 dealerships. Open rate benchmarks by franchise brand, CTR by segment, send-time optimization tables, and a teardown of the 50 highest-performing automotive emails of 2025.

47 pages of data
12,847 campaigns analyzed
Brand-by-brand benchmarks
Top 50 email teardowns

Instant delivery · No spam · Unsubscribe anytime

Common questions

What does the free tier include?

How does multi-brand management work?

Does Catalyst integrate with my DMS?

How is the open rate lift calculated?